Privacy Policy

Last Updated: November 2, 2025

Mixeal ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mixeal.com, or use our mobile applications, games, and virtual reality experiences available on the Meta Quest Horizon Store (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Services.

1. Scope of this Policy

This policy applies to all games and applications developed by Mixeal, including but not limited to "The Final Overs" and other titles published on the Meta Quest Platform, Steam, or mobile app stores. This policy specifically covers data processed through our applications and does not apply to third-party websites linked from our Services.

2. Information We Collect

We collect information that helps us provide you with the best gaming experience. This data may be collected automatically when you play our games or voluntarily when you contact us.

A. Data Collected Automatically (Gameplay & Device Data)

When you use our applications on Meta Quest or other VR platforms, we may collect:

• Platform IDs: Your unique Meta/Oculus User ID. We use this strictly to save your game progress, inventory, high scores, and preferences.
• Device Information: Technical details such as your headset model (e.g., Meta Quest 2/3), operating system version, and IP address to ensure app stability and compatibility.
• Gameplay Analytics: Aggregated, anonymous data about how you play the game (e.g., match duration, scores achieved, crash reports). This helps us improve game difficulty and fix bugs.

B. Voice and Audio Data

Some of our multiplayer games allow for voice communication (Voice Chat). We do not record or store your voice conversations. Voice data is transmitted in real-time to facilitate gameplay and communication with other players and is not retained on our servers.

C. Personal Information

We do not require you to provide personal contact information (like name, address, or phone number) to play our games. However, if you contact us for support via email, we will collect your email address and the content of your message solely to respond to your inquiry.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our games and services.
• To create and manage your in-game profile and save progress.
• To enable multiplayer functionality and matchmaking.
• To improve our games based on aggregated usage statistics.
• To respond to your comments, questions, and customer service requests.

4. Third-Party Services

Our Services may employ third-party tools to facilitate gameplay and analytics. These parties may have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Meta Platform Technologies: As our games run on Meta Quest devices, Meta may collect data as described in their own Privacy Policy.
• Unity Analytics: Used to understand game performance and player behavior.
• Photon Engine: Used to facilitate real-time multiplayer connections.

5. Children's Privacy

Our Services are not intended for children under the age of 13 (or the relevant age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your gaming data (such as progress and stats linked to your User ID) for as long as you use our Services or as necessary to fulfill the purposes outlined in this policy. You may request the deletion of your data by contacting us.

8. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact us at:

Mixeal
Web: www.mixeal.com
Email: hallar@mixeal.com